The Academy
Learn the playbook. Then run it.
Every hire starts in the LSCRE Academy — interactive modules and real scenarios that mirror how our communities actually run. Here’s the shape of it.
Track 01
Day one, ready to work
Accounts, tools, and systems set up before you start — so day one is real work, not IT tickets.
- Workspace setup
- Systems & records
- Phone readiness
Track 02
Onboarding by role
From there, your path is built for your role — the exact modules a Community Manager, maintenance tech, admin, or leader needs to run their part of the community.
- Community Management
- Maintenance
- Community Admin
- Leadership
Track 03
Continued education
Learning doesn't stop at onboarding. New modules, refreshers, and deeper skills keep coming as you grow into more responsibility.
- Refreshers
- New modules
- Skill deep-dives
Track 04
Run the business
Collections, deposits, and the weekly rhythm — the numbers side of a community, run the way our managers run it.
- Collections
- Deposits
- Daily execution
See it in action
A look inside the modules.
Interactive scenarios, branching decisions, and hands-on practice. Here’s one real lesson from the Academy — open it and see the kind of thing you’ll actually do.
Marketing & Leasing
Fill the funnel and convert it — capture every lead, protect the reputation, know the product, run the tour, and close the application.
Fair Housing first
The leasing fundamental under everything — screen and serve every prospect the same.
LockedAnswer every lead
The etiquette and standards for handling every lead that comes in.
LockedFill the funnel
Every channel that puts the community in front of prospects.
LockedKnow the product
Sell what you've got — and have it show-ready.
LockedRun the tour
Show it well.
LockedSeal the deal
Turn a prospect into an applicant.
LockedProcess the application
Take it, screen it, then approve it.
LockedYou’re in the Academy from day one.
Apply Now!